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Mapleview Animal Hospital
At Mapleview Animal Hospital we strive to strengthen the bond between people and pets in our community through medicine, education and compassion. Since 1972, Mapleview Animal Hospital has been a full service animal hospital treating dogs and cats for all of their medical, surgical and dental needs.
Dr. James Lonz / Dr. Wendy Freeland / Dr. Anna O'Donnell Dr. Lisa Baltes / Dr. Jowdy Johnson / Dr. Angela Gonya |
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In case of an after hour emergency, please contact MedVet Cleveland West located at
14000 Keystone Pkwy
Brook Park, OH 44135
(216) 362-6000
Effective Friday, April 15, 2022:
Our lobby is now open! Please proceed inside the clinic for all surgery admissions, drop off appointments, outpatient appointments and retail purchases. Since our examination rooms are small, we ask that only one client accompanies the pet in the examination room for the appointment. Facial coverings are optional inside our facility. If you prefer Curbside Care services, please continue to call us at (419) 668-1367 or text us at (419) 549-8322 when you arrive in the parking lot and we will then assist you.
Our lobby is now open! Please proceed inside the clinic for all surgery admissions, drop off appointments, outpatient appointments and retail purchases. Since our examination rooms are small, we ask that only one client accompanies the pet in the examination room for the appointment. Facial coverings are optional inside our facility. If you prefer Curbside Care services, please continue to call us at (419) 668-1367 or text us at (419) 549-8322 when you arrive in the parking lot and we will then assist you.
Curbside Care Protocols
- Once you have arrived at our practice, please call us at (419) 668-1367 or text us at (419) 549-8322. Provide your name, your pets name, your parking spot number, and a cell phone number we can contact you at.
- A team member will speak with you over the phone to obtain your pet’s history.
- We ask that you remove your pet from your vehicle and meet a team member at an entry door. We will be using one of our leashes in addition to your own leash on dogs. Cats must be secured within a carrier. A team member will instruct you on what entry door to be at; our entry doors are now identified with the letters, A, B or C.
- After your pet's physical examination, the veterinarian will call you to discuss findings, treatment recommendations, and discharge instructions.
- Once treatments are decided upon and performed, a team member will call you with your invoice total. Generally, payment will be taken over the phone by credit card. If you prefer to pay with cash or check, we can also accommodate this.
- A team member will return your pet to you in the parking lot.
- If possible, we are requesting dietary products or medications be purchased through our online pharmacy or through Purina VetDirect.
- https://mapleviewvet.vetsfirstchoice.com/
- https://www.proplanvetdirect.com/ Our clinic ID is CI1JQ
- If purchasing dietary products or medications from our practice, please call us in advance so we may get your items ready. A team member will collect payment over the phone by credit card when the order is placed. If you prefer to pay with cash or check, we can also accommodate this at the time of pick-up.
- Once you have arrived at our practice, please call or text us and provide your name, items picking up and your parking spot number.
- A team member will bring these items to your vehicle along with your receipt.
