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Mapleview Animal Hospital
At Mapleview Animal Hospital we strive to strengthen the bond between people and pets in our community through medicine, education and compassion. Since 1972, Mapleview Animal Hospital has been a full service animal hospital treating dogs and cats for all of their medical, surgical and dental needs.
Dr. James Lonz / Dr. Wendy Freeland / Dr. Anna O'Donnell Dr. Lisa Baltes / Dr. Jowdy Johnson / Dr. Angela Gonya |
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In case of an after hour emergency, please contact MedVet Cleveland West located at
14000 Keystone Pkwy
Cleveland, OH 44135
(216) 362-6000
14000 Keystone Pkwy
Cleveland, OH 44135
(216) 362-6000
Our examination rooms are open for outpatient appointments! If you prefer your outpatient appointment to be managed curbside, we will also continue to accommodate this. Please note, our lobby will continue to be closed, therefore, Curbside Care will continue to be required for retail purchases, surgery admissions, surgery discharges and drop off appointments.
In order to continue prioritizing the health of our team members, clients and patients, the following protocols will be followed: clients and team members are required to wear a facial covering at all times while in the clinic. If you do not have a facial covering, one will be provided to you or we will continue with your appointment through Curbside Care. Our examination rooms are small; due to this, we are only allowing one client in the examination room for the appointment. We ask our team members and our clients to do their best to stay 6 feet apart at all times. Thank you!
In order to continue prioritizing the health of our team members, clients and patients, the following protocols will be followed: clients and team members are required to wear a facial covering at all times while in the clinic. If you do not have a facial covering, one will be provided to you or we will continue with your appointment through Curbside Care. Our examination rooms are small; due to this, we are only allowing one client in the examination room for the appointment. We ask our team members and our clients to do their best to stay 6 feet apart at all times. Thank you!
CORONAVIRUS UPDATES
Curbside Care Protocols
- Once you have arrived at our practice, please call us at (419) 668-1367 or text us at (419) 549-8322. Provide your name, your pets name, your parking spot number, and a cell phone number we can contact you at.
- A team member will speak with you over the phone to obtain your pet’s history.
- We ask that you remove your pet from your vehicle and meet a team member at an entry door. We will be using one of our leashes in addition to your own leash on dogs. Cats must be secured within a carrier. A team member will instruct you on what entry door to be at; our entry doors are now identified with the letters, A, B or C.
- After your pet's physical examination, the veterinarian will call you to discuss findings, treatment recommendations, and discharge instructions.
- Once treatments are decided upon and performed, a team member will call you with your invoice total. Generally, payment will be taken over the phone by credit card. If you prefer to pay with cash or check, we can also accommodate this.
- A team member will return your pet to you in the parking lot.
- If possible, we are requesting dietary products or medications be purchased through our online pharmacy or through Purina VetDirect.
- https://mapleviewvet.vetsfirstchoice.com/
- https://www.proplanvetdirect.com/ Our clinic ID is CI1JQ
- If purchasing dietary products or medications from our practice, please call us in advance so we may get your items ready. A team member will collect payment over the phone by credit card when the order is placed. If you prefer to pay with cash or check, we can also accommodate this at the time of pick-up.
- Once you have arrived at our practice, please call or text us and provide your name, items picking up and your parking spot number.
- A team member will bring these items to your vehicle along with your receipt.
