|
Mapleview Animal Hospital
At Mapleview Animal Hospital we strive to strengthen the bond between people and pets in our community through medicine, education and compassion. Since 1972, Mapleview Animal Hospital has been a full service animal hospital treating dogs and cats for all of their medical, surgical and dental needs.
Dr. James Lonz / Dr. Wendy Freeland / Dr. Anna O'Donnell Dr. Lisa Baltes / Dr. Jowdy Johnson / Dr. Angela Gonya |
|
In case of an after hour emergency, please contact MedVet Cleveland West
(216) 362-6000
14000 Keystone Pkwy
Cleveland, OH 44135
(216) 362-6000
14000 Keystone Pkwy
Cleveland, OH 44135
The safety of our patients, clients and team members is of absolute importance. We will be making the following adjustments effective Monday, December 7, 2020.
1. Office hours will be Monday - Friday 8:00AM - 6:00PM, Saturday 9:00AM - 12:00PM.
2. Elective outpatient appointments will not be scheduled at this time.
As a reminder, we will continue Curbside Care. Clients will only be permitted within the practice for end of life appointments or other special circumstances. If you are experiencing any symptoms such as coughing, fever, congestion, shortness of breath, or are quarantined and have a concerns with your pet, please call us; we will do our best to make appropriate arrangements to care for your pet.
We sincerely appreciate your continued support and patience. As always, if you have any questions or concerns please do not hesitate to call us.
1. Office hours will be Monday - Friday 8:00AM - 6:00PM, Saturday 9:00AM - 12:00PM.
2. Elective outpatient appointments will not be scheduled at this time.
As a reminder, we will continue Curbside Care. Clients will only be permitted within the practice for end of life appointments or other special circumstances. If you are experiencing any symptoms such as coughing, fever, congestion, shortness of breath, or are quarantined and have a concerns with your pet, please call us; we will do our best to make appropriate arrangements to care for your pet.
We sincerely appreciate your continued support and patience. As always, if you have any questions or concerns please do not hesitate to call us.
CORONAVIRUS (covid-19) UPDATES
We are continuing curbside care. Please call us at (419) 668-1367 or text us at (419) 549-8322 once you have arrived at our practice and further instructions will be provided. We continue to take all necessary precautions to prevent the spread of COVID-19 within our practice, such as maintaining cleaning and sanitation protocols. As always, we appreciate the ability to continue providing care for your pets. If you have any questions or concerns, please do not hesitate to contact us.
Curbside Care Protocols
Wednesday, April 22, 2020
On Wednesday, April 22, 2020 an announcement was made regarding two confirmed cases of COVID-19 in pet cats in New York from the U.S. Centers for Disease Control and Prevention and the United States Department of Agriculture National Veterinary Services Laboratories. The American Veterinary Medical Association (AVMA) maintains its current guidelines in regards to pets and COVID-19.
-Animal owners should always practice good hygiene when interacting with animals; including washing hands before and after interactions, handling animal food, waste, or supplies.
-Until additional information can be determined about the virus, animal owners who are positive with COVID -19 should restrict contact with pets and other animals. The AVMA recommends having another individual care for your animals. For animal owners with a service animal or no other options, a facemask should be worn and you should wash your hands before and after interactions with animals.
-Pets should not interact with people or other animals outside the household. Continue to maintain social distancing standards when walking your dog outdoors and avoid areas (such as dog parks) where a large number of individuals and dogs can gather.
-Routine testing for COVID-19 in pets is not recommended.
-There is no evidence to suggest that domestic animals that may be incidentally infected by humans play a role in the spread of COVID-19.
For additional information, please visit the resources listed below:
United States Department of Agriculture Animal and Plant Health Inspection Service: Confirmation of COVID-19 in Two Pet Cats in New York https://www.aphis.usda.gov/aphis/newsroom/news/sa_by_date/sa-2020/sars-cov-2-animals
American Veterinary Medical Association: SARS-CoV-2 in Pets: https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19/sars-cov-2-animals-including-pets
Curbside Care Protocols
- Once you have arrived at our practice, please call us at (419) 668-1367 or text us at (419) 549-8322. Provide your name, your pets name, your parking spot number, and a cell phone number we can contact you at.
- A team member will speak with you over the phone to obtain your pet’s history.
- We ask that you remove your pet from your vehicle and meet a team member at an entry door. We will be using one of our leashes in addition to your own leash on dogs. Cats must be secured within a carrier. A team member will instruct you on what entry door to be at; our entry doors are now identified with the letters, A, B or C.
- After your pet's physical examination, the veterinarian will call you to discuss findings, treatment recommendations, and discharge instructions.
- Once treatments are decided upon and performed, a team member will call you with your invoice total. Generally, payment will be taken over the phone by credit card. If you prefer to pay with cash or check, we can also accommodate this.
- A team member will return your pet to you in the parking lot.
- If possible, we are requesting dietary products or medications be purchased through our online pharmacy or through Purina VetDirect.
- https://mapleviewvet.vetsfirstchoice.com/
- https://www.proplanvetdirect.com/ Our clinic ID is CI1JQ
- If purchasing dietary products or medications from our practice, please call us in advance so we may get your items ready. A team member will collect payment over the phone by credit card when the order is placed. If you prefer to pay with cash or check, we can also accommodate this at the time of pick-up.
- Once you have arrived at our practice, please call or text us and provide your name, items picking up and your parking spot number.
- A team member will bring these items to your vehicle along with your receipt.
Wednesday, April 22, 2020
On Wednesday, April 22, 2020 an announcement was made regarding two confirmed cases of COVID-19 in pet cats in New York from the U.S. Centers for Disease Control and Prevention and the United States Department of Agriculture National Veterinary Services Laboratories. The American Veterinary Medical Association (AVMA) maintains its current guidelines in regards to pets and COVID-19.
-Animal owners should always practice good hygiene when interacting with animals; including washing hands before and after interactions, handling animal food, waste, or supplies.
-Until additional information can be determined about the virus, animal owners who are positive with COVID -19 should restrict contact with pets and other animals. The AVMA recommends having another individual care for your animals. For animal owners with a service animal or no other options, a facemask should be worn and you should wash your hands before and after interactions with animals.
-Pets should not interact with people or other animals outside the household. Continue to maintain social distancing standards when walking your dog outdoors and avoid areas (such as dog parks) where a large number of individuals and dogs can gather.
-Routine testing for COVID-19 in pets is not recommended.
-There is no evidence to suggest that domestic animals that may be incidentally infected by humans play a role in the spread of COVID-19.
For additional information, please visit the resources listed below:
United States Department of Agriculture Animal and Plant Health Inspection Service: Confirmation of COVID-19 in Two Pet Cats in New York https://www.aphis.usda.gov/aphis/newsroom/news/sa_by_date/sa-2020/sars-cov-2-animals
American Veterinary Medical Association: SARS-CoV-2 in Pets: https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19/sars-cov-2-animals-including-pets
